| Please Wait Loading ..... |
 |
Help Center
Your satisfaction is our priority
We respond quickly to all requests keeping things moving smoothly and ensuring you're always in the loop.
Please don't hesitate to contact our Customer Service team. We're available Monday to Friday, from 9 AM to 5 PM.
Send us a message
Contact our agents with your request and we'll aim to
respond within one business day
Patients
After logging in, navigate to the “Book Appointment” section. Select the service you need, choose a preferred date and time from the available slots, and provide any additional information required. Confirm your details and complete the booking by clicking “Confirm Appointment”
Currently, you can book one appointment at a time. If you need to schedule multiple appointments, you’ll need to complete the booking process for each one individually.
We accept a variety of payment methods including credit/debit cards and digital wallets. Payment details are processed securely to ensure your information is protected.
If you need assistance, you can contact our customer support team through the live chat feature available on our website. Our support team is available 24/7 to help with any questions or issues you may have.
Absolutely! After your appointment, you’ll receive a prompt to provide feedback. Your comments are valuable and help us improve our services.
Unfortunately, we have a no refund policy once the booking has been made.
Due to various reasons your dentist may be running a little late. As long as you are seen on the same day, we would request you to kindly overlook the issue and wait to be seen as soon as the clinician becomes available.
To delete your account, please send an email to hello@dentistsos.co.uk with the subject line “Account Deletion Request.”
In your email, include the following details:
Your full name
The name of your clinic or practice
The email address associated with your account
A brief confirmation that you’d like your account permanently deleted
Once we receive your request, our team will verify your information and complete the deletion process within 3–5 business days. Please note that this action is permanent and all associated data will be removed from our system.